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Security, Access, and Authentication

Security is important to you and protel. All messages must be authenticated using protel IO’s secure authentication processes. To ensure the source of messages are valid, all messages flowing to and from protel are checked. Messages are verified by protel I/O. Access to the API is only permitted through SSL (secure sockets layer). For HTNG messaging, all messages will utilize the HTNG 1.2 .1 SOAP header.



Authentication of Inbound messages

Direction Vendor to protel. All messages require a protel provided Bearer Token (whether RQ or RS!).

The Authentication token must be submitted in HTTP headers.

Protel will provide you with your bearer token at the time we commence testing. When requesting a test environment protel will provide you with a token at that time.



Format of HTTP Headers

In order to process your incoming requests, all of your messages must contain headers inside the HTTP headers

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