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Inbound Settings
XSetUps
Group | Identifier | Value | local/global | Notes/Explanation |
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cps | enabled | 1 | global | enables CPS-Provider dialogue in System Data |
cps | gha_external_merge_enabled | 1 | global | This XSetup enables the SQL Queries used when creating the Match & Merge schema needed for the CRM delivering merge decisions (CPS Provider). |
Configuration in System Data
CPS Provider Creation
Field | Comment |
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Name | Must hold the value the CRM system will provide in the OTA_ProfileMergeRQ message (Instance). |
'Manuelle Bearbeitung aktivieren' | = 'activate manual changes' → in case it is not ticked, the user is not allowed influencing on the decisions imported by the CRM system by using the buttons in the Match & Merge dialogue |
Configuration in Front Office
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