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Inhalt


Target audienceCRM
Version13.0.
AuthenticationBearer Token
Message typeSynchronous, Outbound
DirectionOutbound


Message Description

protel I/O uses a request and response message pair to redeem loyalty points at an external system. In the request message include transcation transaction info with currency and agent information. 


Message AttributesMessage Attributes

IO_LoyaltyAccountChargeRQ

Element | @Attribute

Type

Num

Description outbound

Comments + Contents outbound

pAir

OnPrem

IO_LoyaltyAccountChargeRQ


1Root element of the message.


(Fehler)(Haken)

@EchoToken

string

0..1

A reference for additional message identification, assigned by the requesting host system. When a request message includes an echo token the corresponding response message MUST include an echo token with an identical value.


(Fehler)(Haken)

@CorrelationID

string

1

Used to match result messages (*RS) to request messages (*RQ) in asynchronous communication patterns. Therefore mandatory.


(Fehler)(Haken)

@TimeStamp

dateTime

0..1

Time of the transaction.

"2019-06-05T09:12:14Z"(Fehler)(Haken)

@Version

string

0..1

Message version.

Version="3.001"

(Fehler)(Haken)

@PrimaryLangID

string

0..1

The primary language preference for the message encoded as ISO 639-3.


(Fehler)(Haken)
IO_LoyaltyAccountChargeRQ | LoyaltyChargeRequest
1Information of the Redemption

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@TransactionAccountIOCodeString0..1Describes the action of the points
  • ACCRUAL
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@HotelCodestring0..1Full name of the property which the transferred stay information belongs to.
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@HotelIDstring0..1

The ID will transfer the HotelID and needs to be agreed by the trading partners and remain the same throughout the messages.


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@HotelNamestring0..1Full name of the property which the transferred stay information belongs to.


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@ChainCodestring0..1Full name of the property which the transferred stay information belongs to.
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@MemberCodeIOCodeString1The MemberCode attribute will indicate the actual member number.
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@ProgramCode

string1The ProgramCode attribute can be used to indicate the program that is being passed. For instance, we could use it to pass: Frequent Guest, Frequent Traveller Traveler and Company ID.
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@LevelCodeIOCodeString0..1Indicates special privileges in program assigned to individual.
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@AccountStatusIOCodeString0..1The account status. Refer to Open Travel Code List Profile Status (PST).


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117818434" target="_blank">Profile Status (PST)</a>


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@PrimaryIndboolean0..1When true, indicates this is the primary customer loyalty program and when false, indicates this is not the primary customer loyalty program.
  • true
  • false
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@TransactionReference

IOCodeString0..1external Reference ID for the Cancellation
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@TransactionVoidInd

boolean0..1Displays if it is a Redemption or a Cancellation
  • true
  • false
(Fehler)(Haken)
IO_LoyaltyAccountChargeRQ | LoyaltyChargeRequest | TransactionAmount
0..1Information of the Amount of the Redemption 
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@Amountdecimal1The Amount of the points
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@Typestring1Code for Points

(Fehler)

(Haken)
IO_LoyaltyAccountChargeRQ | LoyaltyChargeRequest | TransactionAmount | CurrencyAmount
0..1Information of the Amount of the Redemption in the Hotel Currency
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@CurrencyCodedecimal1The Currency Code which is used by the Amount
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@ExchangeRatestring0..1Exchange Ratedecimal(Fehler)(Haken)
IO_LoyaltyAccountChargeRQ | LoyaltyChargeRequest | TransactionAmount | CurrencyAmount | Amountdecimal1The amount which will be paid with the Point Redemption
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IO_LoyaltyAccountChargeRQ | LoyaltyChargeRequest | StayInfo
0..1Reservation Information
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@ReservationID

string0..1Reservation ID
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@ArrivalDate

dateTime0..1Arrival Date
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@DepartureDate

dateTime0...1Departure Date
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@CRSNumber

string0...1CRS ID
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IO_LoyaltyAccountChargeRQ | User
1Information of the logged-in user
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@UserNameIOCodeString0..1Name of the User
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@Organisationstring0..1Name of the Group the User belongs to
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@Departmentstring0..1Name of the Department from the User
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IO_LoyaltyAccountChargeRQ | User | Emailstring0..1This field would be used to pass the guest’s Email.
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IO_LoyaltyAccountChargeRQ | User | UserID
0..1This field would be used to pass the guest’s UserID
(Fehler)(Haken)

@Type

IOCodeString

1

A reference to the type of object defined by the UniqueID element. Refer to OpenTravel Code List Unique ID Type (UIT)


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810178" target="_blank">Unique ID Type (UIT)</a>


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@ID

string

1

The unique profile ID from the PMS.


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@ID_Context

string

1

Used to identify the source of the ID. For inbound (to protelIO) requests, this will carry a string value identifying the protel I/O Integration Partner.

“protelIO"(Fehler)(Haken)


IO_LoyaltyAccountChargeRS

Element | @Attribute

Type

Num

Description inbound

Comments + Contents inbound

pAir

OnPrem

IO_LoyaltyAccountChargeRS

string1Root element of the message.
(Fehler)(Haken)

@EchoToken

string

0..1

A reference for additional message identification, assigned by the requesting host system. When a request message includes an echo token the corresponding response message MUST include an echo token with an identical value.


(Fehler)(Haken)

@CorrelationID

dateTime

1

Used to match result messages (*RS) to request messages (*RQ) in asynchronous communication patterns. Therefore mandatory.

"2019-06-05T09:12:14Z"(Fehler)(Haken)

@TimeStamp

string

0..1

Time of the transaction.

Version="3.001"

(Fehler)(Haken)

@Version

string

0..1

Message version.


(Fehler)(Haken)

@PrimaryLangID

boolean

0..1

The primary language preference for the message encoded as ISO 639-3.

  • true
  • false
(Fehler)(Haken)

IO_LoyaltyAccountInquiryRS | Success


0..1Returning an empty element of this type indicates the successful processing of the message. It could be combined with warning message/s if the message had issue/s.
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IO_LoyaltyAccountInquiryRS | Errors | Error

string0..1Indicates an error occurred during the processing of an OpenTravel message. If the message successfully processes, but there are business errors, those errors should be passed in the warning element.
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@ShortTextOTA_CodeType EWT0..1An abbreviated version of the error in textual format.


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810188" target="_blank">Error Warning Type (EWT)</a>


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@Type 

OTA_CodeType ERR

0..1

Mandatory. Refers to the OTA Code List: Error Warning Type (EWT).


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810191" target="_blank">Error Codes (ERR)</a>


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@Code 

string

0..1 

Refers to the OTA Code List: Error Codes (ERR). 


(Fehler)(Haken)
IO_LoyaltyAccountInquiryRS | Errors | Error | Message
0...1Description of the issue
(Fehler)(Haken)

IO_LoyaltyAccountInquiryRS | Warnings | Warning

string0..1Used in conjunction with the Success element to define one or more business errors.
(Fehler)(Haken)
@ShortTextOTA_CodeType EWT0..1An abbreviated version of the error in textual format.


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810188" target="_blank">Error Warning Type (EWT)</a>


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@Type 

OTA_CodeType ERR

0..1

Mandatory. Refers to the OTA Code List: Error Warning Type (EWT).


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810191" target="_blank">Error Codes (ERR)</a>


(Fehler)(Haken)

@Code 

string

0..1 

Refers to the OTA Code List: Error Codes (ERR). 


(Fehler)(Haken)
IO_LoyaltyAccountInquiryRS | Warnings | Warning |  Message
0...1Description of the issue
(Fehler)(Haken)

IO_LoyaltyAccountChargeRS | LoyaltyChargeResult


0..1

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@TransactionReferenceIOCodeString0..1external Reference ID for the Cancellation
(Fehler)(Haken)
@TransactionVoidIndboolean0..1Displays if it is a Redemption or a Cancellation
  • true
  • false
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount
0..1

(Fehler)(Haken)
@MemberCodeIOCodeString1The MemberCode attribute will indicate the actual number.
(Fehler)(Haken)

@ProgramCode

string1The ProgramCode attribute can be used to indicate the program that is being passed. For instance, we could use it to pass: Frequent Guest, Frequent Traveller Traveler and Company ID.
(Fehler)(Haken)
@LevelCodeIOCodeString0..1Indicates special privileges in program assigned to individual.
(Fehler)(Haken)
@AccountStatusIOCodeString0..1OTA Code list PST


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117818434" target="_blank">Profile Status (PST)</a>


(Fehler)(Haken)
@PrimaryIndboolean0..1When true, indicates this is the primary customer loyalty program and when false, indicates this is not the primary customer loyalty program.
  • true
  • false
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | CardHolderNamestring0..1Name of the Membership card
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountBalance
1Actual amount available, which can be used for redeeming the points
(Fehler)(Haken)

@Amount

decimal1Amount in Points
(Fehler)(Haken)
@Typestring1Shortname of the Loyalty Program
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountBalance | CurrencyAmount
0..1Amount in the default Currency
(Fehler)(Haken)
@ExchangeRatedecimal0..1Exchange Rate for the Loyalty Points
(Fehler)(Haken)

@CurrencyCode

string0..1Currency Code, from the RQ
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountBalance | CurrencyAmount | Amountdecimal1Amount in the Currency Code, from the RQ
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IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountAccrued
0..1Total amount, the collected points
(Fehler)(Haken)

@Amount

decimal1Amount in Points
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@Typestring1Shortname of the Loyalty Program
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IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountAccrued | CurrencyAmount
0..1Amount in the default Currency
(Fehler)(Haken)
@ExchangeRatedecimal0..1Exchange Rate for the Loyalty Points
(Fehler)(Haken)

@CurrencyCode

string0..1Currency Code, from the RQ
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountAccrued | CurrencyAmount | Amountdecimal1Amount in the Currency Code, from the RQ
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IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountRedeemed
0..1Total amount of points redeemed
(Fehler)(Haken)

@Amount

decimal1Amount in Points
(Fehler)(Haken)
@Typestring1Shortname of the Loyalty Program
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountRedeemed | CurrencyAmount
0..1Amount in the default Currency
(Fehler)(Haken)
@ExchangeRatedecimal0..1Exchange Rate for the Loyalty Points
(Fehler)(Haken)

@CurrencyCode

string0..1Currency Code, from the RQ
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | AccountRedeemed | CurrencyAmount  | Amountdecimal1Amount in the Currency Code, from the RQ
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | UserCreated
0..1Information of the logged-in user
(Fehler)(Haken)
@UserNameIOCodeString0..1Name of the User
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@Organisationstring0..1Name of the Group the user belongs to
(Fehler)(Haken)
@Departmentstring0..1Name of the Department from the User
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | UserCreated | Email
0..1This field would be used to pass the guest’s Email.
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | UserCreated | UserID
0..1This field would be used to pass the guest’s UserID
(Fehler)(Haken)

@Type

IOCodeString

1

A reference to the type of object defined by the UniqueID element. Refer to OpenTravel Code List Unique ID Type (UIT)


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810178" target="_blank">Unique ID Type (UIT)</a>


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@ID

string

1

The unique profile ID from the PMS.


(Fehler)(Haken)

@ID_Context

string

1

Used to identify the source of the ID. For inbound (to protelIO) requests, this will carry a string value identifying the protel I/O Integration Partner.

“protelIO"(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | UserModified
0..1Information of the logged-in user
(Fehler)(Haken)
@UserNameIOCodeString0..1Name of the User
(Fehler)(Haken)
@Organisationstring0..1Name of the Group the user belongs to
(Fehler)(Haken)
@Departmentstring0..1Name of the Department from the User
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | UserModified | Email
0..1This field would be used to pass the guest’s Email.
(Fehler)(Haken)
IO_LoyaltyAccountChargeRS | LoyaltyChargeResult | LoyaltyAccount | UserModified | UserID
0..1This field would be used to pass the guest’s UserID
(Fehler)(Haken)

@Type

IOCodeString

1

A reference to the type of object defined by the UniqueID element. Refer to OpenTravel Code List Unique ID Type (UIT)


HTML
<a href="https://confluence.protel.net/pages/viewpage.action?pageId=117810178" target="_blank">Unique ID Type (UIT)</a>


(Fehler)(Haken)

@ID

string

1

The unique profile ID from the PMS.


(Fehler)(Haken)

@ID_Context

string

1

Used to identify the source of the ID. For inbound (to protelIO) requests, this will carry a string value identifying the protel I/O Integration Partner.

“protelIO"(Fehler)(Haken)