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The purpose of this page is to inform you about upcoming changes within our OTA/HTNG implementation for both property management systems. Please note that the changes are divided into onPrem and pAir PMS changes. onPrem changes won't be rolled out globally at the date that is mentioned in the table below whilst pAir Updates will always be rolled out for all customers in one step. 
Please note that the XML of the examples are shortened for a clear arrangement. The full sample message can be found on the documentation page for the message.

Release dates pAIR LIVE Environment

VersionRelease date
23.502023-12-13
23.482023-11-29
23.462023-11-15
23.442023-11-01
23.422023-10-18
23.402023-10-04
23.382023-09-20
23.362023-09-06
23.342023-08-23
23.322023-08-09

Release dates PWS (onPrem) LIVE Environment

VersionRelease date
3.162023-11-22
3.152023-09-20
3.142023-07-05



Affected MessageDirection from protelPMSPathExampleSummaryInternal referenceVersion
TBA IDS
TBA PWS
OTA_HotelResNotifRQIn/OutboundOnPremHotelReservation | ResGuests | ResGuest | Profiles | ProfileInfo | Profile | Customer | RelatedTraveler | TPA_Extensions | px:GuestStayExtensions | px:StayInfo
<RelatedTraveler BirthDate="2006-03-05">
	<UniqueID ID="181493" ID_Context="protelIO" Type="1"/>
	<PersonName Language="de">
		<NamePrefix/>
		<GivenName>Tick</GivenName>
		<MiddleName/>
		<Surname>Duck</Surname>
		<Document DocID="987654321" DocType="5"/>
	</PersonName>
	<TPA_Extensions>
		<px:GuestStayExtensions>
			<px:StayInfo PrimaryInd="false" RelationToPrimary="Neffe / Nichte"/>
		</px:GuestStayExtensions>
	</TPA_Extensions>
</RelatedTraveler>

The legal requirements in Spain stipulate that additional guests can be related to the main guest.

The relationship to the main guest can soon be transferred by the additional attribute with.

This is for example important  for police reports.

PWS-3697TBA
OTA_HotelResNotifRQoutboundOnPremOTA_HotelResNotifRQ | HotelReservations | HotelReservation | TPA_Extensions | px:Traces
No change in XML, but traces from the past (before the current PMS business date) are no longer sent. PWS-36763.16.X
OTA_ProfileModifyRQoutboundOnPremOTA_ProfileModifyRQ | ProfileModify | Customer | TPA_Extensions | px:ProfileExtensions | px:PersonInfos | px:Registration | px:Occupation
<TPA_Extensions xmlns:px="http://protel.io/htng/extensions">
    <px:ProfileInfoExtensions>
        <px:PersonInfos>
            <px:MarketingCodes>
                <px:Code DefaultInd="false" DisplaySequence="0" ID="3" ID_Context="protelIO" Type="MARKETINGCODE">Wintergast</px:Code>
            </px:MarketingCodes>
            <px:Registration BirthCountry="DE" BirthPlace="Oberhausen">
                <px:Occupation>Polizist</px:Occupation>
            </px:Registration>
            <px:Language DefaultInd="true">en</px:Language>
        </px:PersonInfos>
        <px:Salutation ID="1" ID_Context="protelIO" Type="Salutation">Sehr geehrte Frau Werner</px:Salutation>
    </px:ProfileInfoExtensions>
</TPA_Extensions>
The attribute occupation was added. PWS-37143.16.X
IO_ResModifyNotifRQinboundOnPrem

IO_ResModifyNotifRQ | Reservations | Reservation | ProfileReferences | ProfileReference

@RelationToPrimary

<p:IO_ResModifyNotifRQ xmlns:p="http://protel.io/soap" CorrelationID="UseCase11b" TimeStamp="2018-12-29T15:20:35.985Z" Version="1.00">
    <p:Reservations HotelCode="3152">
        <p:Reservation ArrivalDate="2018-11-11">
            <p:UniqueID ID="345474" Type="Reservation" ID_Context="Protel_IO"/>
            <p:ProfileReferences>
                <p:ProfileReference ID_Context="protelIO" Type="Customer" ID="181491" RelationToPrimary="Son" Action="CREATE"/>
            </p:ProfileReferences>
        </p:Reservation>
    </p:Reservations>
</p:IO_ResModifyNotifRQ>

The legal requirements in Spain stipulate that additional guests can be related to the main guest.

The relationship to the main guest can be transferred by the additional attribute for UseCase 11b only.

The relation is for example important for police reports. 

PWS-37003.16.X
TBA IPA
OTA_ResRetrieveRS outboundpAir

OTA_ResRetrieveRS | ReservationsList | HotelReservation |
TPA_Extensions | px:ReservationGroupExtensions| px:GroupInfo| 

@GroupName
@GroupID
@PrimaryInd

ResGuests | ResGuest | Profile | TPA_Extensions | px:ReservationGroupExtensions | px:GroupInfo| 

@GroupName
@GroupID
@PrimaryInd


<TPA_Extensions>
  <px:ReservationGroupExtensions >
    <px:GroupInfo GroupName="Viaggi in Stile SpA -2022-01-17" GroupID="113" PrimaryInd="true" />
  </px:ReservationGroupExtensions >
</TPA_Extensions>

Due to Italian legal requirements (Police reports and Tourism Statistics), we're extending the schema to be able to export information about groups: group name, group ID and group leader.
On reservation level, PrimaryInd="true" will be shown for the reservation containing the group leader profile, all other reservations of this group will be shown with PrimaryInd="false".

On profile level,  PrimaryInd="true" will be shown for the group leader profile, all other profiles of this group will be shown with PrimaryInd="false".

IPA-1040TBA

OTA_ProfileCreateRQ

OTA_ProfileModifyRQ

outbound

inbound

pAir

Customer | TPA_Extensions | px:ProfileInfoExtensions | px:PersonInfos | px:Registration | px:DocumentInfos | px:DocumentInfo



<Customer>
    <TPA_Extensions>
    ....
        <ProfileInfoExtensions>
        ....
            <PersonInfos>
            ....           
                <Registration BirthDate="1980-01-06" BirthCountry="MA">
                    <Occupation>Mechanic</Occupation>
                    <DocumentInfos>                 
                        <DocumentInfo RPH="665554444" ID_Context="SNIE" ID="X00003235" Type="DocumentIdentifier"/>
                        <DocumentInfo RPH="665554444" ID_Context="SNDS" ID="120-24440-GV0" Type="DocumentIdentifier"/>
                    </DocumentInfos>
                </Registration> 
            </PersonInfos>
        </ProfileInfoExtensions> 
    </TPA_Extensions>
</Customer>
Due to spanish legal requirements (Police reports), we extend 
 the TPA extension in the Customer element with DocumentInfo for the support number and type SNIE of a spanish passport.

IPA-1325

IPA-1327

TBA
OTA_HotelResNotif

outbound

inbound

pAirOTA_HotelResNotifRQ | HotelReservations | HotelReservation | ResGuests | ResGuest | Profiles | ProfileInfo | Profile | Customer | TPA_Extensions | px:ProfileInfoExtensions | px:ProfileInfoExtensions | px:PersonInfos | px:Registration  | px:DocumentInfos | px:DocumentInfo




<Customer>
    <TPA_Extensions>
    ....
        <ProfileInfoExtensions>
        ....
            <PersonInfos>
            ....           
                <Registration BirthDate="1980-01-06" BirthCountry="MA">
                    <Occupation>Mechanic</Occupation>
                    <DocumentInfos>                 
                        <DocumentInfo RPH="665554444" ID_Context="SNIE" ID="X00003235" Type="DocumentIdentifier"/>
                        <DocumentInfo RPH="665554444" ID_Context="SNDS" ID="120-24440-GV0" Type="DocumentIdentifier"/>
                    </DocumentInfos>
                </Registration> 
            </PersonInfos>
        </ProfileInfoExtensions> 
    </TPA_Extensions>
</Customer>
Due to spanish legal requirements (Police reports), we extend 
 the TPA extension in the Customer element with DocumentInfo for the support number and type SNIE of a spanish passport.

IPA-1325

IPA-1327

TBA
OTA_HotelStayInfoNotifRQoutboundpAir

OTA_HotelStayInfoNotifRQ | StayInfos | StayInfo | HotelReservation | ResGuests | ResGuest | Profiles | ProfileInfo | Profile| Customer | TPA_Extensions | px:ProfileInfoExtensions | px:PersonInfos | px:Registration | px:DocumentInfos | px:DocumentInfo



<Customer>
    <TPA_Extensions>
    ....
        <ProfileInfoExtensions>
        ....
            <PersonInfos>
            ....           
                <Registration BirthDate="1980-01-06" BirthCountry="MA">
                    <Occupation>Mechanic</Occupation>
                    <DocumentInfos>                 
                        <DocumentInfo RPH="665554444" ID_Context="SNIE" ID="X00003235" Type="DocumentIdentifier"/>
                        <DocumentInfo RPH="665554444" ID_Context="SNDS" ID="120-24440-GV0" Type="DocumentIdentifier"/>
                    </DocumentInfos>
                </Registration> 
            </PersonInfos>
        </ProfileInfoExtensions> 
    </TPA_Extensions>
</Customer>
Due to spanish legal requirements (Police reports), we extend 
 the TPA extension in the Customer element with DocumentInfo for the support number and type SNIE of a spanish passport.		IPA-1327TBA

PWS 3.15.X 

OTA_ResRetrieveRSoutboundonPremOTA_ResRetrieveRS | ReservationsList | HotelReservation | @RoomNumberLockedIndicator
<HotelReservation CreateDateTime="2022-12-07T11:40:52.250Z" CreatorID="protel 1" LastModifierID="protel 1" LastModifyDateTime="2023-05-23T14:08:29.770Z" ResStatus="Reserved" RoomNumberLockedIndicator="false">
This indicates if a room number has been permanently assigned. PWS-36503.15.0
OTA_ResRetrieveRSoutboundonPremOTA_ResRetrieveRS | ReservationsList | HotelReservation | RoomStays | RoomStay | RoomTypes | RoomType | TPA_Extensions | pxs:RoomStatusExtensions | pxs:HouseKeepingInfo | @RoomStatus
<TPA_Extensions>
	<pxs:RoomStatusExtensions xmlns:pxs="http://protel.io/htng/extensions">
		<pxs:HouseKeepingInfo RoomStatus="2"/>
	</pxs:RoomStatusExtensions>
</TPA_Extensions>
Displays the current status of the room for arrivals and in-house guests.PWS-36503.15.0
OTA_HotelResNotifRQoutboundonPremOTA_HotelResNotifRQ | HotelReservations | HotelReservation | @RoomNumberLockedIndicator
<HotelReservation CreateDateTime="2022-12-07T11:40:52.250Z" CreatorID="protel 1" LastModifierID="protel 1" LastModifyDateTime="2023-05-23T14:08:29.770Z" ResStatus="Reserved" RoomNumberLockedIndicator="false">
This indicates if a room number has been permanently assigned. PWS-36503.15.0
OTA_HotelResNotifRQoutboundonPremOTA_HotelResNotifRQ | HotelReservations | HotelReservation | RoomStays | RoomStay | RoomTypes | RoomType | TPA_Extensions | pxs:RoomStatusExtensions | pxs:HouseKeepingInfo | @RoomStatus
<TPA_Extensions>
	<pxs:RoomStatusExtensions xmlns:pxs="http://protel.io/htng/extensions">
		<pxs:HouseKeepingInfo RoomStatus="0"/>
	</pxs:RoomStatusExtensions>
</TPA_Extensions>
Displays the current status of the room for arrivals and in-house guests.PWS-36503.15.0
OTA_ProfileCreateRQ 
OTA_ProfileModifyRQ 		outboundOnPrem 

OTA_ProfileCreateRQ | Profile | Customer | PersonName | NameTitle


OTA_ProfileModifyRQ | ProfileModify | Customer | PersonName | NameTitle

<PersonName>
	<NamePrefix>Mr.</NamePrefix>
	<GivenName>Kevin</GivenName>
	<Surname>Boateng</Surname>
	<NameTitle>Prince</NameTitle>
</PersonName>
Added the guest's title to the PersonName element.PWS-36633.15.0

ESB 323








HTNG_ChargePostingRSoutbound

onPrem

pAir

 HTNG_ChargePostingRS | Errors | Error
<Errors>
                <Error Code="188" Type="1" ShortText="Transaction error - please report. Incomplete Posting flow. Please check the guest folio before a retry."/>
            </Errors>
If no RS is generated by the PMS service within ~55 seconds, then:
  • the ESB will not do retries itself
  • the ESB will generate a generic RS to inform the sender of the RQ about the failure.

! The RQ should not be automatically retried - the posting itself could have happened, yet for some reason - no RS could have been generated by the PMS service (e.g. fiscalization error).

IO-7390ESB 323

PWS 3.14.X 

OTA_ProfileModifyRQIn/OutboundonPremProfileModify | Customer | TPA_Extensions | ProfileInfoExtensions | PersonInfos | Registration
<px:Registration BirthCountry="IT" BirthPlace="CALVIGNASCO" LicensePlate="35347444" />
Implmented guest BirthCountry & BirthPlace in profile messages, both inbound and outbound.PWS-35713.14.X
OTA_ProfileModifyRQIn/OutboundonPremProfileModify | Customer | TPA_Extensions | ProfileInfoExtensions | AccountingInfos
<px:TPA_Extensions xmlns:px="http://protel.io/htng/extensions">
	<px:ProfileInfoExtensions>
		<px:AccountingInfos ARNumber="223344" Tax1="222222" Tax2="333333" />
	</px:ProfileInfoExtensions>
</px:TPA_Extensions>
Implemented Tax1 and Tax2 attributes in the profile messages.PWS-35903.14.X
IO_SystemDataRSOutboundonPremIO_SystemDataRS | Reservations | DefaultValues
<?xml version="1.0" encoding="utf-8"?>
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:htnga="http://htng.org/PWSWG/2007/02/AsyncHeaders" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
	<env:Header>
		<htnga:CorrelationID>CorrelationID123</htnga:CorrelationID>
		<Source xmlns="http://protel.io/soap" Module="protel.WebServices" ModuleVersion="0.0.0.3" Product="protel On Premise SPE" ProductVersion="23.01000" Service="io.protel.onpremise"/>
	</env:Header>
	<env:Body>
		<ns2:IO_SystemDataRS xmlns:ns2="http://protel.io/soap" CorrelationID="CorrelationID123" TimeStamp="2023-05-11T07:25:25.4624218Z" Version="3.000">
			<ns2:UniqueID ID="3152" ID_Context="protelIO" Type="10"/>
			<ns2:Success/>
			<ns2:SystemData ChainCode="HC1" HotelCode="3152" HotelID="1" HotelName="Hotel Lamm">
				<ns2:UniqueID ID="3152" ID_Context="protelIO" Type="10"/>
				<ns2:Reservations>
					<ns2:DefaultValues ArrivalTime="14:00" DepartureTime="10:00"/>
				</ns2:Reservations>
			</ns2:SystemData>
		</ns2:IO_SystemDataRS>
	</env:Body>
</env:Envelope>
The default arrival / departure time which is set by hotel can be displayed in the reservation section of IO_SystemDataRSPWS-35733.14.X
HTNG_HotelCheckOutNotifRQInboundonPremHTNG_HotelCheckOutNotifRQ | RetransmissionIndicator
<?xml version='1.0' encoding='utf-8'?>
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope">
	<soapenv:Header xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">		
	</soapenv:Header>
	<soapenv:Body xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
		<HTNG_HotelCheckOutNotifRQ xmlns="http://htng.org/2014B" EchoToken="PWS_3542_13" CorrelationID="PWS_3542_13" RetransmissionIndicator="true">
			<POS>
				<Source xmlns="http://www.opentravel.org/OTA/2003/05">
					<RequestorID ID="3153" Type="10" ID_Context="protelIO"/>
					<BookingChannel Type="4" Primary="true"/>
				</Source>				
			</POS>
            <PropertyInfo  ChainCode="n/a" HotelCode="3153" HotelCodeContext="protelIO" HotelName="protel"/>
			<AffectedGuests>
				<UniqueID ID="342692" ID_Context="protelIO" Type="14"/>
			</AffectedGuests>
            <HotelReservations>
				<HotelReservation xmlns="http://www.opentravel.org/OTA/2003/05" CreateDateTime="2020-08-14T15:59:15Z" CreatorID="ame1" ResStatus="Checked Out">
					<UniqueID ID="342692" Type="14" ID_Context="protelIO"/>
				</HotelReservation>
			</HotelReservations>
		</HTNG_HotelCheckOutNotifRQ>
	</soapenv:Body>
</env:Envelope>
Implemented the RetransmissionIndicator. When true, indicates the message is being re-sent. The RS message will hold all invoices attached to the reservation for the CO guest. PWS-35423.14.X
OTA_HotelResNotifRQInboundonPremOTA_HotelResNotifRQ | HotelReservations | HotelReservation | Services | Service
<Services>
    <Service ID="RemoveAll" ID_Context="protelIO" Type="16"/>
</Services>
For Transaction Action "Modify":
If Service/@ID="RemoveAll" is provided, then any bookable package/s that are attached to the reservation will be removed from it.		PWS-35563.14.X

IPA 23.42








IO_ResModifyNotifRQinboundpAir

IO_ResModifyNotifRQ | Reservations | Reservation | ProfileReferences | ProfileReference

@RelationToPrimary

<p:IO_ResModifyNotifRQ xmlns:p="http://protel.io/soap" CorrelationID="UseCase11b" TimeStamp="2018-12-29T15:20:35.985Z" Version="1.00">
    <p:Reservations HotelCode="3152">
        <p:Reservation ArrivalDate="2018-11-11">
            <p:UniqueID ID="345474" Type="Reservation" ID_Context="Protel_IO"/>
            <p:ProfileReferences>
                <p:ProfileReference ID_Context="protelIO" Type="Customer" ID="181491" RelationToPrimary="Son" Action="CREATE"/>
            </p:ProfileReferences>
        </p:Reservation>
    </p:Reservations>
</p:IO_ResModifyNotifRQ>

The legal requirements in Spain stipulate that additional guests can be related to the main guest.

The relationship to the main guest can soon be transferred by the additional attribute with.

This is for example important  for police reports. 

IPA-131423.42

IPA 23.40








OTA_HotelResNotifRQoutbound + inboundpAir

HotelReservation | ResGuests | ResGuest | TPA_Extensions | px:GuestStayExtensions | px:StayInfo

@RelationToPrimary

<GuestStayExtensions xmlns:htng="http://htng.org/2014B" xmlns:p="http://protel.io/soap" xmlns:px="http://protel.io/htng/extensions">
  <StayInfo Role="BookerAndArrivingGuest" RelationToPrimary="Abuelo" PrimaryInd="false" />
</GuestStayExtensions>

The legal requirements in Spain stipulate that additional guests can be related to the main guest.

The relationship to the main guest can soon be transferred by the additional attribute with.

This is for example important  for police reports.   

IPA-1302

IPA-1304

23.40

IPA 23.38








OTA_HotelResNotifRQoutboundpAirno changes in XML
Only the current traces for a reservation are sent (from current protel date onwards) and not the ones from the past.IPA-129523.38

IO_InvoiceFiscalizeRQ

IO_InvoiceFiscalizeNotifRQ

outboundpAir

IO_InvoiceFiscalizeRQ | Invoice | @TaxProcedureCode


IO_InvoiceFiscalizeNotifRQ | Invoice | @TaxProcedureCode

<p:Invoice BusinessDate="2023-08-10" DeliveryDate="2023-08-10" ExternallyFiscalized="false" FiscalCode="123456" FiscalCodeID="2" FiscalCodeName="Nota de plata" FiscalDate="2023-08-10T08:19:02+03:00" Fiscalized="true" InvoiceCode="RE_8623" InvoiceDate="2023-08-10T08:19:02+03:00" InvoiceID="4321" Open="false" PastEndOfDay="false" Type="Reservation" User="Beniamin Icobescu" UserTaxNo="" Void="false" TaxProcedureCode="FP">

Due to Polish legal fiscal requirements, we're extending the schema by adding a new attribute.

For some TAA’s it’s necessary to assign TaxProcedureCode. When this code is assigned then it has to be reported to the Government server.

e.g.:

"FP" = Invoice that has been generated to fiscal receipt

Full list of allowed values: PMS_TaxProcedureCode

IPA-119023.38

IO_InvoiceFiscalizeRQ

IO_InvoiceFiscalizeNotifRQ

outboundpAir

IO_InvoiceFiscalizeRQ | Invoice |  Charges | Item | @GroupCode


IO_InvoiceFiscalizeNotifRQ | Invoice |  Charges | Item | @GroupCode

<p:Charges>
    <p:Item ID="230326" PostingAccount="4" Quantity="1" ServiceDate="2023-08-09" SystemDate="2023-08-09T20:19:35+03:00" TaxCode="19%" TaxRate="19.000000000" Type="Article" GroupCode="GTU01">

Due to Polish legal fiscal requirements, we're extending the schema by adding a new attribute.

In some situations it is necessary to have GTUCode assigned to the invoice header.

This should be related to fiscal code (assignable to fiscal code in PMS SD).

e.g.:

"GTU01" = Alcohol products

"GTU02" = Fuel products

Full list of allowed values: PMS_GroupCode

IPA-119023.38

IPA 23.36








OTA_ProfileCreateRQ
OTA_ProfileModifyRQ

outboundpAirCustomer | TPA_Extensions | px:ProfileInfoExtensions | px:DocumentTypes | px:DocumentType 
<TPA_Extensions>
	<px:ProfileInfoExtensions>
		<px:AddressTypes/>
		<px:ContactDetails>
			<px:AdditionalInfo/>
		</px:ContactDetails>
		<px:PersonInfos>
			<px:LastNameAtBirth/>
			<px:FirstNameAtBirth/>
			<px:LastNameMother/>
			<px:FirstNameMother/>
			<px:Language DefaultInd="true">en-us</px:Language>
			<px:VipCodes/>
			<px:MarketingCodes/>
			<px:Keywords/>
		</px:PersonInfos>
		<px:ProfileStatus/>
		<px:DocumentTypes>
			<px:DocumentType DefaultInd="false" DisplaySequence="-1" ID="199" ID_Context="protelIO" RPH="cd434bf7-2fc0-4245-8a1d-f1cd0fd41695" Type="Checking for validation">Checking for validation</px:DocumentType>
			<px:DocumentType DefaultInd="true" DisplaySequence="1" ID="350" ID_Context="protelIO" RPH="9b313b86-b33a-49da-87aa-8c81dd4ea22c" Type="Identity card">Identity card</px:DocumentType>
		</px:DocumentTypes>
		<px:StatisticalInfos/>
		<px:Traces/>
		<px:LogEntries/>
		<px:Memberships/>
	</px:ProfileInfoExtensions>
	<px:UserDefinedFieldExtensions>
		<px:UserDefinedField Name="BM" Type="List">August</px:UserDefinedField>
		<px:UserDefinedField Name="AM" Type="List">September</px:UserDefinedField>
		<px:UserDefinedField Name="DR" Type="List">Allergy</px:UserDefinedField>
	</px:UserDefinedFieldExtensions>
</TPA_Extensions>
Extension of the TPA extension in the Customer element with DocumentType. IPA-127523.36

IPA 23.32








OTA_HotelResNotifRQ, OTA_ResRetrieveRS outboundpAirRoomStay | RoomTypes | RoomType | TPA_Extension | RoomStatusExtensions
<RoomStays>
	<RoomStay MarketCode="CORP_GRP" SourceOfBusiness="3PAR">
		<RoomTypes>
			<RoomType IsRoom="true" NumberOfUnits="1" RoomID="53" RoomType="51" RoomTypeCode="CLASTW">
				<TPA_Extensions>
					<px:RoomStatusExtensions>
						<px:HouseKeepingInfo RoomStatus="1"/>
					</px:RoomStatusExtensions>
				</TPA_Extensions>
			</RoomType>
		</RoomTypes>

For reservations that will arrive on the business day, the status of the room (clean, dirty, etc.) will be sent with. 

Possible values: IO Types#RoomStatusType

IPA-125923.32











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