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The purpose of this page is to inform you about upcoming changes within our OTA/HTNG implementation for both property management systems. Please note that the changes are divided into onPrem and pAir PMS changes. onPrem changes won't be rolled out globally at the date that is mentioned in the table below whilst pAir Updates will always be rolled out for all customers in one step. 
Please note that the XML of the examples are shortened for a clear arrangement. The full sample message can be found on the documentation page for the message.

Release dates pAIR LIVE Environment

VersionRelease date
23.362023-09-06
23.342023-08-23
23.322023-08-09
23.302023-07-26
23.282023-07-12
23.262023-06-28
23.242023-06-14
23.222023-05-31
23.202023-05-17
23.182023-05-03
23.162023-04-19
23.142023-04-05
23.122023-03-22
23.102023-03-08

Release dates PWS (onPrem) LIVE Environment

VersionRelease date
3.152023-09-20
3.142023-07-05
3.132023-04-12



Affected MessageDirection from protelPMSPathExampleSummaryInternal referenceVersion
TBA IDS
TBA PWS







TBA IPA








ESB 323








HTNG_ChargePostingRSoutbound

onPrem

pAir

 HTNG_ChargePostingRS | Errors | Error
<Errors>
                <Error Code="188" Type="1" ShortText="Transaction error - please report. Incomplete Posting flow. Please check the guest folio before a retry."/>
            </Errors>
If no RS is generated by the PMS service within ~55 seconds, then:
  • the ESB will not do retries itself
  • the ESB will generate a generic RS to inform the sender of the RQ about the failure.

! The RQ should not be automatically retried - the posting itself could have happened, yet for some reason - no RS could have been generated by the PMS service (e.g. fiscalization error).

IO-7390ESB 323

PWS 3.14.X 

OTA_ProfileModifyRQIn/OutboundonPremProfileModify | Customer | TPA_Extensions | ProfileInfoExtensions | PersonInfos | Registration
<px:Registration BirthCountry="IT" BirthPlace="CALVIGNASCO" LicensePlate="35347444" />
Implmented guest BirthCountry & BirthPlace in profile messages, both inbound and outbound.PWS-35713.14.X
OTA_ProfileModifyRQIn/OutboundonPremProfileModify | Customer | TPA_Extensions | ProfileInfoExtensions | AccountingInfos
<px:TPA_Extensions xmlns:px="http://protel.io/htng/extensions">
	<px:ProfileInfoExtensions>
		<px:AccountingInfos ARNumber="223344" Tax1="222222" Tax2="333333" />
	</px:ProfileInfoExtensions>
</px:TPA_Extensions>
Implemented Tax1 and Tax2 attributes in the profile messages.PWS-35903.14.X
IO_SystemDataRSOutboundonPremIO_SystemDataRS | Reservations | DefaultValues
<?xml version="1.0" encoding="utf-8"?>
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:htnga="http://htng.org/PWSWG/2007/02/AsyncHeaders" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
	<env:Header>
		<htnga:CorrelationID>CorrelationID123</htnga:CorrelationID>
		<Source xmlns="http://protel.io/soap" Module="protel.WebServices" ModuleVersion="0.0.0.3" Product="protel On Premise SPE" ProductVersion="23.01000" Service="io.protel.onpremise"/>
	</env:Header>
	<env:Body>
		<ns2:IO_SystemDataRS xmlns:ns2="http://protel.io/soap" CorrelationID="CorrelationID123" TimeStamp="2023-05-11T07:25:25.4624218Z" Version="3.000">
			<ns2:UniqueID ID="3152" ID_Context="protelIO" Type="10"/>
			<ns2:Success/>
			<ns2:SystemData ChainCode="HC1" HotelCode="3152" HotelID="1" HotelName="Hotel Lamm">
				<ns2:UniqueID ID="3152" ID_Context="protelIO" Type="10"/>
				<ns2:Reservations>
					<ns2:DefaultValues ArrivalTime="14:00" DepartureTime="10:00"/>
				</ns2:Reservations>
			</ns2:SystemData>
		</ns2:IO_SystemDataRS>
	</env:Body>
</env:Envelope>
The default arrival / departure time which is set by hotel can be displayed in the reservation section of IO_SystemDataRSPWS-35733.14.X
HTNG_HotelCheckOutNotifRQInboundonPremHTNG_HotelCheckOutNotifRQ | RetransmissionIndicator
<?xml version='1.0' encoding='utf-8'?>
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope">
	<soapenv:Header xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">		
	</soapenv:Header>
	<soapenv:Body xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
		<HTNG_HotelCheckOutNotifRQ xmlns="http://htng.org/2014B" EchoToken="PWS_3542_13" CorrelationID="PWS_3542_13" RetransmissionIndicator="true">
			<POS>
				<Source xmlns="http://www.opentravel.org/OTA/2003/05">
					<RequestorID ID="3153" Type="10" ID_Context="protelIO"/>
					<BookingChannel Type="4" Primary="true"/>
				</Source>				
			</POS>
            <PropertyInfo  ChainCode="n/a" HotelCode="3153" HotelCodeContext="protelIO" HotelName="protel"/>
			<AffectedGuests>
				<UniqueID ID="342692" ID_Context="protelIO" Type="14"/>
			</AffectedGuests>
            <HotelReservations>
				<HotelReservation xmlns="http://www.opentravel.org/OTA/2003/05" CreateDateTime="2020-08-14T15:59:15Z" CreatorID="ame1" ResStatus="Checked Out">
					<UniqueID ID="342692" Type="14" ID_Context="protelIO"/>
				</HotelReservation>
			</HotelReservations>
		</HTNG_HotelCheckOutNotifRQ>
	</soapenv:Body>
</env:Envelope>
Implemented the RetransmissionIndicator. When true, indicates the message is being re-sent. The RS message will hold all invoices attached to the reservation for the CO guest. PWS-35423.14.X
OTA_HotelResNotifRQInboundonPremOTA_HotelResNotifRQ | HotelReservations | HotelReservation | Services | Service
<Services>
    <Service ID="RemoveAll" ID_Context="protelIO" Type="16"/>
</Services>
For Transaction Action "Modify":
If Service/@ID="RemoveAll" is provided, then any bookable package/s that are attached to the reservation will be removed from it.		PWS-35563.14.X

PWS 3.13.X

IO_ResModifyNotifRQinbound onPremIO_ResModifyNotifRQ | Reservations | Reservation | ProfileReferences | ProfileReference
Use Case 11 (Change attached guest profile): only the main reservation profile can be exchanged, no profiles on the list of attached guest profiles! 
Use Case 11b (Add attached guest profile): an unlimited number of profiles can be attached to the list of attached guest profiles.		PWS-34893.13.3
OTA_HotelAvailRSoutboundonPremOTA_HotelAvailRS | RoomStays | RoomStay | RoomRates | RoomRate | Rates | Rates | TPA_Extensions | 
px:FixedChargesAmountsExtensions
<Rate RateTimeUnit="Day" EffectiveDate="2019-02-01" ExpireDate="2019-02-03" UnitMultiplier="2">
    <Base AmountAfterTax="117.00" CurrencyCode="EUR"/>
    <Total AmountAfterTax="234.00" CurrencyCode="EUR"/>
    <TPA_Extensions>
        <px:FixedChargesAmountsExtensions
            xmlns:px="http://protel.io/htng/extensions" End="2019-02-03" Start="2019-02-01">
            <px:RateAmount AmountAfterTax="10.00" RevenueCategoryCode="17" CurrencyCode="EUR" />
        </px:FixedChargesAmountsExtensions>
    </TPA_Extensions>
</Rate>

New element TPA_Extensions will be added IF the respective rate has an exclusive fixed charge package.

The value of the FixedChargesAmountsExtensions | RateAmount | AmountAfterTax is NOT included in the Base/Total amounts and should NOT be used for OTA_HotelResNotifRQ to the PMS. This value has informative purpose to the walk-in guest - since the charge will be added automatically by the PMS logic during EOD.

PWS-35053.13.0
IO_ResModifyNotifRQinboundonPremIO_ResModifyNotifRQ | Reservations | Reservation | ProfileReferences | ProfileReference
UseCase 11: Change arriving guest
<p:ProfileReferences>
	<p:ProfileReference ID_Context="protelIO" Type="Customer" ID="36975" Action="DELETE"/>
	<p:ProfileReference ID_Context="protelIO" Type="Customer" ID="36888" Action="CREATE"/>
</p:ProfileReferences>
UseCase 11: Change arriving guest
With this PWS version, only the arriving guest will be exchanged, all folio recipients remain as they are.		PWS-34633.13.0
IO_ResModifyNotifRQinboundonPremIO_ResModifyNotifRQ | Reservations | Reservation | InvoiceReferences | InvoiceReference | ProfileReferences | ProfileReference
UseCase 12: Change invoice recipient
<p:InvoiceReferences>
	<p:InvoiceReference Type="Invoice" ID="34161-0" ID_Context="protelIO">
		<p:ProfileReferences>
			<p:ProfileReference ID_Context="protelIO" Type="Customer" ID="36975" Action="DELETE" Role="InvoiceRecipient"/>
			<p:ProfileReference ID_Context="protelIO" Type="Customer" ID="36842" Action="CREATE" Role="InvoiceRecipient"/>
		</p:ProfileReferences>
	</p:InvoiceReference>
</p:InvoiceReferences>
UseCase 12: Change invoice recipient
With this PWS version, the invoice recipient for folios A to F can be exchanged. The arriving guest will not be touched.		PWS-34633.13.0
IO_RatePackageNotifRQOutboundonPremIO_RatePackageNotifRQ | Packages | Package | PackageItems | PackageItem | Calculation | @FixedChargeInd
<Calculation AmountAfterTax="10.00" AmountBeforeTax="8.06" Currency="EUR" InclusiveInd="false" FixedChargeInd="false" Recurrence="Daily" Relation="PerAdult">
    <DaysOfWeek Fri="true" Mon="true" Sat="true" Sun="true" Thu="true" Tue="true" Wed="true"/>
</Calculation>
New attribute added to schema: @FixedChargeInd. The attribute is boolean and optional. 

If @FixedChargeInd="false" (or the attribute is missing) then the package is "not a fixed charge". 

Else if the @FixedChargeInd="true" then the package "is a fixed charge". This is extra cost to the accommodation amount - but unlike the "add to rate" packages, it should not be included in the inbound reservation total amount to the PMS.

PWS-34923.13.0
HTNG_ChargePostingRQInboundonPremHTNG_ChargePostingRQ | Posting | Transaction | RevenueDetails | RevenueDetail
<RevenueDetails><RevenueDetail Description="Cash" PMSRevenueCode="1" CurrencyCode="AED" Amount="-10.00" SubTypeID="Deposit"><Account ID="342451" Type="14" ID_Context="protelIO"/></RevenueDetail></RevenueDetails>
The new value 'Deposit' can be applied to the SubTypeID attribute. In this case partial payments for the guests who depart on the current business date will be possible.PWS-35093.13.0







IPA 23.22








OTA_HotelResNotifRQ OutboundpAirOTA_HotelResNotifRQ | HotelReservations | HotelReservation | TPA_Extensions | ReservationExtensions | Traces
<TPA_Extensions>
	<px:ReservationExtensions xmlns:ns4="http://www.w3.org/2005/08/addressing" xmlns:ns5="http://www.w3.org/2011/03/ws-evt">
		<px:ReservationStatus Code="G" ID="5" ID_Context="protelIO" Name="Guaranteed" RPH="198382"/>
		<px:ReservationCode Code="CONF" ID="319" ID_Context="protelIO" Language="en_US" Name="Conference" Type="TravelReason">Conference</px:ReservationCode>
		<px:ReservationCode Code="Fax" ID="44" ID_Context="protelIO" Language="en_US" Name="Facsimile" Type="CommunicationChannel">Facsimile</px:ReservationCode>
		<px:FixedCharges/>
		<px:Traces>
			<px:Trace TraceBegin="2021-03-17T16:00:00+02:00" TraceDepartment="ACC" TraceEnd="2021-03-17T16:00:00+02:00">Trace Template 333</px:Trace>
			<px:Trace TraceBegin="2021-03-18T16:00:00+02:00" TraceDepartment="ACC" TraceEnd="2021-03-18T16:00:00+02:00">Trace Template 444</px:Trace>
			<px:Trace TraceBegin="2021-03-19T16:00:00+02:00" TraceDepartment="ACC" TraceEnd="2021-03-19T16:00:00+02:00">Trace Template 222</px:Trace>
			<px:Trace TraceBegin="2021-03-18T16:00:00+02:00" TraceDepartment="F&B" TraceEnd="2021-03-18T16:00:00+02:00">Trace Template 123</px:Trace>
			<px:Trace TraceBegin="2021-03-19T16:00:00+02:00" TraceDepartment="F&B" TraceEnd="2021-03-19T16:00:00+02:00">Trace Template 123</px:Trace>
		</px:Traces>
	</px:ReservationExtensions>
</TPA_Extensions>
Trace information will be added to the ReservationExtensions element of the reservation.IPA-122423.22
OTA_ProfileModifyRQOutboundpAirProfileModify | TPA_Extensions | ProfileInfoExtensions | Traces
<px:TPA_Extensions xmlns:px="http://protel.io/htng/extensions">
	<px:ProfileInfoExtensions>
		<px:Traces>
			<px:Trace TraceBegin="2017-09-01T00:00:00" TraceDepartment="Direction">Test-Trace</px:Trace>
		</px:Traces>
	</px:ProfileInfoExtensions>
</px:TPA_Extensions>
Trace information will be added to the ProfileInfoExtensions of the guests.IPA-122423.22
OTA_ProfileModifyRQIn/OutboundpAirProfileInfoExtensions | AccountingInfos
<px:TPA_Extensions xmlns:px="http://protel.io/htng/extensions">
	<px:ProfileInfoExtensions>
		<px:AccountingInfos ARNumber="223344" Tax1="222222" Tax2="333333" />
	</px:ProfileInfoExtensions>
</px:TPA_Extensions>
We will implement two Tax1,2 attributes in the profile messages.IPA-1220, IPA-122123.22
HTNG_ChargePostingRQInboundpAirHTNG_ChargePostingRQ | Posting | Transaction | RevenueDetails | RevenueDetail  @SubTypeIDno change in XML structure

For the HTNG_ChargePostingRQ in inbound messages deposit payments are now only processed in a KSV-compliant manner.
If packages ("Batches") are transmitted as well, a corresponding warning is then issued that no packages can be processed.
For payments to reservations in the future only the @SubTypeID "Deposit" can be used, we do not support @SubTypeID "Payment" for not checked in reservations. 

Attention: with the updated implementation no partial payments are accepted for the time being. Partial payments will be implemented again in one of the upcoming versions


Hotfix from 29.06.2023 (Version 23.26) 12a.m. fixed it and partial payments and overpayments are transfered.

IPA-1201,IPA-1251



pair-10977

23.22/23.24/23.26 
IO_SystemDataRSOutboundpAirIO_SystemDataRS | Reservations | DefaultValues
<?xml version='1.0' encoding='utf-8'?>
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope">
    <soapenv:Header xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
        <htng:CorrelationID xmlns:htng="http://htng.org/PWSWG/2007/02/AsyncHeaders">CorrelationID123</htng:CorrelationID>
    </soapenv:Header>
    <soapenv:Body xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
        <ns2:IO_SystemDataRS xmlns:ns2="http://protel.io/soap" xmlns:ns3="http://www.opentravel.org/OTA/2003/05" CorrelationID="CorrelationID123" EchoToken="CorrelationID123" TimeStamp="2021-01-19T12:16:21Z" Version="1.000">
            <ns2:Success/>
            <ns2:SystemData ChainCode="n/a" HotelCode="2575" HotelID="2000043" HotelName="protel_IO_Testhotel_pAir_2000043">
                <ns2:UniqueID ID="2575" ID_Context="protelIO" Type="10"/>
                <ns2:Reservations>
                    <ns2:DefaultValues ArrivalTime="14:00:00" DepartureTime="11:00:00" >
                </ns2:Reservations>
            </ns2:SystemData>
        </ns2:IO_SystemDataRS>
    </soapenv:Body>
</env:Envelope>
The default arrival / departure time which is set by hotel can be displayed in the reservation section of IO_SystemDataRSIPA-123123.22

IPA 23.14








OTA_HotelResNotifRQInboundpAirOTA_HotelResNotifRQ | HotelReservations | HotelReservation | Services | Service
<Services>
    <Service ID="RemoveAll" ID_Context="protelIO" Type="16"/>
</Services>
For Transaction Action "Modify":
If Service/@ID="RemoveAll" is provided, then any bookable package/s that were attached to the reservation will be removed from it.		IPA-119723.14

IPA 23.12 








HTNG_ChargePostingRQInboundpAirHTNG_ChargePostingRQ | Posting | Transaction | RevenueDetails | RevenueDetail
<RevenueDetails><RevenueDetail Description="Cash" PMSRevenueCode="1" CurrencyCode="AED" Amount="-10.00" SubTypeID="Deposit"><Account ID="342451" Type="14" ID_Context="protelIO"/></RevenueDetail></RevenueDetails>
We will add a new value 'Deposit' to the SubTypeID attribute.IPA-119123.12

HTNG_HotelCheckOutNotifRQ

InboundpAir

HTNG_HotelCheckOutNotifRQ | RetransmissionIndicator

<htng:HTNG_HotelCheckOutNotifRQ xmlns:htng="http://htng.org/2014B" xmlns="http://www.opentravel.org/OTA/2003/05" xmlns:px="http://protel.io/htng/extensions" CorrelationID="IOTEC_4058_05" EchoToken="IOTEC_4058_05" RetransmissionIndicator="true" Version="1" PrimaryLangID="de-DE" Timestamp="2020-07-06T14:41:54">
			<POS>
				<Source TerminalID="Code2Order">
					<RequestorID Type="10" ID="2787" ID_Context="protelIO"/>
				</Source>
			</POS>
			<htng:Room RoomID="110"/>
			<htng:HotelReservations>
				<HotelReservation ResStatus="Checked out">
					<UniqueID ID="198184" ID_Context="protelIO" Type="14"/>
				</HotelReservation>
			</htng:HotelReservations>
		</htng:HTNG_HotelCheckOutNotifRQ>
When true, indicates the message is being re-sent. This can be apply for the CO guest who need to reprint the invoice. IPA-119623.12

IPA 23.10








OTA_HotelAvailRSOutboundpAirOTA_HotelAvailRS | RoomStays | RoomStay | RoomRates | RoomRate | Rates | Rates | TPA_Extensions | 
px:FixedChargesAmountsExtensions
<Rate RateTimeUnit="Day" EffectiveDate="2019-02-01" ExpireDate="2019-02-03" UnitMultiplier="2">
    <Base AmountAfterTax="117.00" CurrencyCode="EUR"/>
    <Total AmountAfterTax="234.00" CurrencyCode="EUR"/>
    <TPA_Extensions>
        <px:FixedChargesAmountsExtensions
            xmlns:px="http://protel.io/htng/extensions" End="2019-02-03" Start="2019-02-01">
            <px:RateAmount AmountAfterTax="10.00" RevenueCategoryCode="17" CurrencyCode="EUR" />
        </px:FixedChargesAmountsExtensions>
    </TPA_Extensions>
</Rate>

New element TPA_Extensions will be added IF the respective rate has an exclusive fixed charge package.

The value of the FixedChargesAmountsExtensions | RateAmount | AmountAfterTax is NOT included in the Base/Total amounts and should NOT be used for OTA_HotelResNotifRQ to the PMS. This value has informative purpose to the walk-in guest - since the charge will be added automatically by the PMS logic during EOD.

IPA-118323.10











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