This page provides an overview of the message types that are most commonly used when connecting Revenue Management Systems.
Listed are as well the direction and the Use-Cases which are covered by these message types.

If you miss any Use-Cases you might discuss these during your Technical Requirements Call to check if/how these could be covered.

Message Type Overview

If you need more details about the content of the different message types please check each single documentation page.


Message TypeDirectionUse Cases
protel → 3rd party

Message notifying a subscribing system that a reservation is

  • created
  • modified
  • cancelled
protel → 3rd party

Message notifying a subscribing system that a block (allotment) is

  • created
  • modified
  • cancelled
3rd party → protel

Message notifying the PMS about modifications for valid rate values for specific (already existing) rate plans.

The rate values get imported in the protel module called Daily Rates.

3rd party → protel

Message notifying the PMS about modifications for

  • valid BAR Rates and/or Hurdle Rates
  • valid rate restrictions
Optional
protel → 3rd party

Message advising the amount of inventory available

  • on property level
  • on room type level
protel → 3rd party

Message supports the transfer of occupancy / revenue statistical data in six different ReportCodes on 

  • property level
  • room type level
  • segment / room type level

for past and future dates.

(Only reservations on real guest rooms are included here!)

protel → 3rd party

Message supports the transfer of occupancy / revenue statistical data in two different ReportCodes on 

  • room type level

for past and future dates.

(Reservations on pseudo rooms are as well included as real guest room reservations!)

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